Frequently Asked Questions

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General Questions | Faction Account Questions | Listing Questions | Subscription Questions | Toto Questions

• Why don't my buys/sales count to my trade value?
  
  Your buys/sales will only appear in your trade value if you have received positive or neutral feedback for the listing in question.

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• Why don't the listings/menus/tables line up correctly?
  
  You are probably using Internet Explorer as your browser. Since Internet Explorer does not correctly interpret CSS and HTML properties, it does not display all Centrepoint pages correctly.
  Easiest solution to fix this is to use Mozilla Firefox. It's free and more secure than Internet Explorer (note: you don't have to remove Internet Explorer and can still use it to browse).

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• Why am I on the thieves list?
  
  The CPM thieves list is initially taken from the LIST: Known Thieves and Middlemen! thread on the SWC RPG Centre's Trader Lounge.
  Further additions are subject to evaluation by the CPM staff. The reason will usually be stored in the database and is available on request.

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• Why isn't all my feedback shown?
  
  Due to memory limitations, only the last 40 feedbacks (of each type) you have received are shown.

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• I cannot register. It keeps telling me that I am banned or dead.
  
  The most common reason for this is that you didn't follow the instructions correctly. Please make sure you clear access to the relevant functions for the Centrepoint Marketplace client, not the Centrepoint Space Station client.
  
  On the other hand, it's possible that you really are dead or banned.

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• I cannot register. It keeps telling about an invalid security certificate.
  
  If The error message looks like this (Firefox 3):
  
  you will have to add an exception by clicking the blue "Or you can add an exception..." link at the bottom of the page to continue with the registration process.

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• How does faction account access work?
  
  There are three types of access you can have to a faction account: buy, sell or manage. Each access type includes the previous ones as well.
  
  buy: you can buy listings for your faction
  sell: you can create new listings (Sale, Auction, Silent Auction and Production) for your faction.
  manage: you can give users access to your faction account.
  
  Faction leaders and members with manage access can give other users access to the account from the My Faction Account link in the right-hand menu.

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• How do I buy a listing for my faction?
  
  If you have access to a faction account, simply select it from the drop-down menu in the detailed view of a listing, where you have the , or button.

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• How do I get access to my faction's account?
  
  If you are the faction's leader, you should already have access to the account. If you don't, contact a CPM moderator via Darkness Message to get access.
  
  If you are simply a faction member, ask your faction's leader to give you access.

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• How can I add an auction?
  
  When adding the listing, click the Sale icon at the top left of the listing screen. When adding a listing, you can also toggle the anti-snipe feature by clicking the icon.

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• How can I turn off the anti-sniping feature?
  
  Once you have selected the auction option from the listing types, simply click the icon to toggle anti-sniping on () or off ().

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• What are Subscriptions?
  
  Subscriptions are bonus features to improve your Centrepoint Marketplace experience. At this time, only the Market Statusbanner is available, however more will follow.

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• How do I buy a Subscription?
  
  Click on the "My Subscriptions" link in the right-hand menu. There you will have the option to buy a new subscription or renew an already existing one. If you had a subscription for a certain feature at any time in the past, you need to renew it instead of buying a new one.
  
  All subscriptions cost a certain amount of ToTos () and may have a limited runtime before they have to be renewed.

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• What are ToTos?
  
  ToTos are the Centrepoint Marketplace's reward programme. At this time, you can earn ToTos by leaving feedback. You can also buy them with credits (see FAQ entry below).

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• What can I do with ToTos?
  
  At this time, you can buy a subscription to the Statusbanner for 2 ToTos/30 days. More subscription options will be available soon.
  
  Example (Statusbanner):
  
  
• How can I buy ToTos?
  
  ToTos are available at 25,000 credits for each ToTo. While ToTos can be collected by individual persons by leaving feedback, this is not possible for factions.
  
  To buy ToTos, send the required amount of credits to Centrepoint Space Station with the following message:
  
     Buying [x] ToTos
  
  Replace [x] with the amount of ToTos you want to purchase. Please make sure that the funds are transferred form the entity that is supposed to receive the ToTos, meaning if you want to buy them for your faction, send them from the faction account, if you want to buy them for yourself, send them from your own account.
  
  ToTos will be awarded to the proper account within 24 hours after money transfer.
  
  Example: To buy 5 ToTos, send 125,000 credits to Centrepoint Space Station with the message Buying 5 ToTosAt this time, you cannot buy ToTos, however that will change soon.-->

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