Frequently Asked Questions
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Login Questions | General Questions | Personal Account Questions | Faction Account Questions | Listing Questions | Subscription Questions | ToTo Questions | Advertising Questions | Penalty and Ban Questions
- Why don't my buys/sales count to my trade value?
Your buys/sales will only appear in your trade value if you have received positive or neutral feedback for the listing in question.
- Why don't the listings/menus/tables line up correctly?
You are probably using Internet Explorer as your browser. Since Internet Explorer does not correctly interpret CSS and HTML properties, it does not display all Centrepoint pages correctly.
Easiest solution to fix this is to use Mozilla Firefox
. It's free and more secure than Internet Explorer (note: you don't have to remove Internet Explorer and can still use it to browse).
- Why am I on the thieves list?
The CPM thieves list is initially taken from the LIST: Known Thieves and Middlemen!
thread on the SWC RPG Centre's Trader Lounge.
Further additions are subject to evaluation by the CPM staff. The reason will usually be stored in the database and is available on request.
- Why isn't all my feedback shown?
Due to memory limitations, only the last 40 feedbacks (of each type) you have received are shown.
- I cannot register. It keeps telling me that I am banned or dead.
The most common reason for this is that you didn't follow the instructions correctly. Please make sure you clear access to the relevant functions for the Centrepoint Marketplace client, not the Centrepoint Space Station client.
On the other hand, it's possible that you really are dead or banned.
Personal Account Questions
- I have not received my password after registering. What should I do?
Unfortunately, the emails containing your password are sometimes sent to your email account's spam folder. Please check that folder.
If you still cannot find the email containing your initial password, make sure to add *@centrepointstation.com to your email account's whitelist and use the Lost Password feature to get a new one sent.
- What is my handle for the Centrepoint Marketplace?
Your handle for the Centrepoint Marketplace is the same as your handle for SWCombine.
- I have received a penalty, can that penalty be removed?
Penalties cannot be removed. While the first penalty is only a warning and doesn't result in any immediate consequences, further penalties will automatically ban your account for a predetermined amount of time.
Faction Account Questions
- How can I add an auction?
When adding the listing, click the Sale icon at the top left of the listing screen. When adding a listing, you can also toggle the anti-snipe feature by clicking the icon.
- How can I turn off the anti-sniping feature?
Once you have selected the auction option from the listing types, simply click the icon to toggle anti-sniping on (
) or off (
- How can I add location informatin to my listing?
Once the listing is created, simply click "add location" at the entity data in the listing's detailed view. It will provide you with a mask to add location data. Simply enter the (x, y) coordinates of the entity and the Centrepoint Marketplace will add galaxy data (sector, system, planet etc.) itself.
Unfortunately, it is not possible yet to add that data during listing creation.
- What are ToTos?
ToTos are the Centrepoint Marketplace's reward programme. At this time, you can earn ToTos by leaving feedback. You can also buy them with credits (see FAQ entry below).
- What can I do with ToTos?
At this time, you can buy a subscription to the Statusbanner for 2 ToTos/30 days. More subscription options will be available soon.
- How can I buy ToTos?
ToTos are available at 25,000 credits for each ToTo. While ToTos can be collected by individual persons by leaving feedback, this is not possible for factions.
To buy ToTos, send the required amount of credits to Centrepoint Space Station with the following message:
Buying [x] ToTos
Replace [x] with the amount of ToTos you want to purchase. Please make sure that the funds are transferred from the entity that is supposed to receive the ToTos, meaning if you want to buy them for your faction, send them from the faction account, if you want to buy them for yourself, send them from your own account.
ToTos will be awarded to the proper account within 24 hours after money transfer.
Example: To buy 5 ToTos, send 125,000 credits to Centrepoint Space Station with the message Buying 5 ToTos
Penalty and Ban Questions
- My ban time is over, when will I be unbanned?
Your ban is not automatically lifted. If your ban time is over, contact a CPM moderator via Darkness Message and politely ask to be unbanned.
- Does the penalty system remove previous rules on banning?
No, accounts can and will still be banned manually if necessary.